During class hour“Conflicts in our lives” discusses the significance of this topic for high school students, examines the nature of the conflict, identifies the positive and negative aspects of the conflict, and methods for resolving the conflict. Teenagers get acquainted with the concept of “compromise”, master the primary skills of solving their conflict situation with the least losses for themselves and their opponents.

For a more detailed consideration of this topic, a series of events has been developed:

Series of class hours: “Conflicts in our class”, “Problems of fathers and children” (as a preparatory stage for the parent meeting “Conflicts with your own child ...”), “Learn to control yourself”

Parents meeting“Conflicts with your own child and ways to resolve them”

Questionnaire “Are you a conflict-ridden person?”

Discussion "Crime and Punishment".

Explanatory note

The main theoretical, methodological and organizational features of this class hour:

format: work in shift groups

venue: classroom,

time- 1 hour 20 minutes.

Working in shift groups- a special form of interaction between participants, involving the mutual exchange of experience and knowledge on the problem under discussion, facilitating the mastery of primary compromise skills.

Pedagogical discovery (novelty) of the presented development the fact that this form of work is most interesting for children, because it allows them, without edification, to introduce them to methods and techniques for resolving conflict situations, and to get acquainted with the art of compromise from their own experience; helps to immerse children in an environment of positive communication, provide examples of non-conflict behavior, and create a unified educational community between the teacher and the children in the class. Group effects make it possible to remove the feeling of uniqueness of one’s own difficulties and allow children to look at their problems from a different point of view.

Expected result- mastering the skills of constructive resolution of a conflict situation; awareness that the main ability in a conflict is the ability to confrontation - explanation:

defend your position openly, “face to face”;

the desire to evaluate the conflict situation itself, its content, and not the human qualities of the partner;

the desire to preserve the personal relationships of all parties to the conflict.)

Topic: “Teenagers and Conflicts.”

Goals:

Expand the concept of a culture of peace;

Develop the skills of moral self-knowledge, self-analysis, self-esteem;

Solving the problem of class cohesion.

Tasks:

Describe the concept of “conflict”.

Consider the nature of the conflict, determine its positive and negative sides.

Learn how to resolve conflict.

Define the concept of “compromise”.

5. Develop the ability to behave constructively during a conflict, resolving it

fairly, without causing harm to society and the individual;

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“Test: “Are you conflicted?” »

Test

“Is it conflicting

Are you a person?

Kondratyeva E.S.

Instructions:

For each question, select one answer that best matches your behavior.

1. A loud argument broke out on public transport. What's your reaction?

a) I do not participate;

b) I briefly speak out in defense of the side that I consider to be right;

c) I actively interfere, thereby “causing fire on myself.”

2. Do you speak at meetings ( classroom hours) with criticism?

a) no;

b) only if I have compelling circumstances for this;

c) I criticize for any reason.

3. Do you often argue with friends?

a) only if these people are not touchy;

b) only on fundamental issues;

c) controversy is my element.

4. At home, an under-salted dish was served for lunch. What's your reaction?

a) I won’t make a fuss over trifles;

b) silently take the salt shaker;

c) I can’t resist making comments.

5. If someone steps on your foot on the street or in public transport:

a) I will look at the offender with indignation;

b) I will make a dry remark;

c) I will speak out without mincing words.

6. If someone close to you bought something that you didn’t like:

a) I will remain silent;

b) I will limit myself to a short tactful remark;

c) I will cause a scandal.

7. Unlucky in the lottery. How do you feel about this?

a) I will try to appear indifferent, but I will promise myself never again

participate in it;

b) I won’t hide my annoyance, but I will treat what happened with humor, promising to take

revenge;

c) losing will ruin your mood for a long time .

“b” - 2 points;

"in" - 0.

Calculate your total points scored.

From 20-28 points.

You are tactful and peaceful, avoid conflicts and disputes, and avoid critical situations at work and at home. Maybe that's why they sometimes call you an opportunist.

From 10-18 points.

You are known as a conflicted person. But in fact, you only conflict when there is no other way out and all means have been exhausted. At the same time, do not go beyond the bounds of correctness and firmly defend your opinion. All this earns you respect.

Up to 8 points .

Conflicts and disputes are your element. Love to criticize others, but cannot stand criticism of yourself. Your rudeness and lack of restraint pushes people away. It’s difficult with you both at work and at home. Try to overcome your temper.

The test is taken from the book "Collection psychological tests" / Compiled by: L.A. Bogatova, V.V. Gerasimova, L.A. Kudryashova, I.A. Radchuk. - Kazan: KNPO VTI, 2007.

Instructions: try to answer several questions quite objectively, sincerely and without much thinking, choosing among the proposed options the one that suits you. Write down your answers.

1. Imagine that you are traveling on the subway, where a quarrel has broken out between passengers. What will you do?

a) will not interfere;

b) maybe you will intervene, taking the side of the right;

c) you will definitely intervene.

2. Do you criticize management at meetings for mistakes they have made?

b) yes, but depending on your personal attitude towards the leader;

c) always criticize for mistakes.

3. Your immediate boss sets out his work plan, which seems irrational to you. Will you offer your plan, which seems best to you?

a) if others support you, then yes;

b) of course, you will propose your plan;

c) no, because they can be punished for it.

4. Do you like to argue with your colleagues and friends?

a) only with those who are not offended, and when disputes do not spoil our relationship;

b) yes, only on fundamental issues;

c) argue with everyone about any issue.

5. Someone is trying to pass in front of you out of turn. What are you doing?

a) follow his example;

b) you are indignant, but to yourself;

c) openly express your indignation.

6. Your colleague’s project is being considered, containing bold ideas and a number of mistakes. Do you know that your opinion will be decisive in how you act?

a) speak out about the positive and negative aspects of the project;

b) highlight positive aspects and offer to provide an opportunity to continue this work;

c) you will criticize the work, since mistakes are unacceptable in a serious project.

7. Your husband (wife) constantly tells you about the need to save money, and he (s) buys things that are too expensive, in your opinion. What will you tell him/her?

a) that you approve of the purchase if it gave you pleasure;

b) say that this thing is useless or tasteless;

8. You met teenagers who smoke in the wrong place. How do you react?

a) you think: “Why should I ruin my mood because of other people’s ill-mannered children?”;

b) reprimand them;

c) if it were on the territory government agency, you would reprimand them.

9. In a restaurant you noticed that the waiter shortchanged you. What are you doing?

a) do not give him a tip that you have prepared in advance;

b) ask him to count the amount again in front of you;

c) you will complain to the administrator and cause a scandal.

10. You arrived at the holiday home. The administrator is engaged in extraneous matters instead of fulfilling his duties. How will you behave?

a) you understand that if you express your indignation to him, it is unlikely to change anything;

b) you find a way to complain about him so that he will be punished;

c) you take out your dissatisfaction on junior staff - waitresses, maids, etc.

11. You argue with your son ( younger brother) and make sure that he is right. Do you admit your mistake?

a) difficult to say;

b) yes, of course;

Processing test results

Calculate the total number of points you scored, if each option A is equal to 4 points, option B is equal to 2 points, but for each option C give yourself 0 points.

Interpretation of test results

From 44 to 34 points – conflict is below normal, indecisiveness is increased. You strive to be pleasant to others, but only when they need your help. You don't always provide it. Therefore, you may lose their respect.

From 32 to 16 – normal level of conflict. You enter into conflict based on the situation: if the conflict does not affect your direct interests, you try to avoid it.

Below 14 points – increased conflict. You conflict for or without reason, disturbing yourself and others. Possible inferiority complex.

Any person can have character traits that predispose them to conflicts in interpersonal communication. In some they are pronounced, in others they are weaker. It is important for us to know whether we have such personal qualities. This will help you correctly assess your behavior in a certain situation and correct it.
Evaluate yourself by selecting one of four options from the answer groups below.
1.How do you react to criticism?
a) As a rule, criticism deeply hurts me;
b) I usually take criticism to heart;
c) I try to take into account if the criticism is fair;
d) I usually don’t pay attention to criticism.
2. Do you trust people?
a) I am of the opinion that it is better not to trust anyone;
b) I almost don’t trust people, I was deceived in them;
c) I trust people when there are no special grounds for mistrust;
d) I usually trust people indiscriminately.
3.Do you know how to fight for your point of view?
a) I always stubbornly defend my views;
b) I defend my views only when I am completely convinced that I am right;
c) I would rather give in than vigorously defend my views;
d) I prefer to give up my views than to conflict over them.
4.Do you prefer to lead or obey?
a) In any business I like to lead myself;
b) I like to both lead and be led by a more experienced comrade;
c) I work more willingly under someone’s leadership;
d) As a rule, I prefer to work under someone else’s leadership and transfer responsibility to him.
5.If someone offended you?..
a) I try to repay the favor;
b) I'm afraid to take revenge because of further consequences;
c) I consider revenge an unnecessary, unnecessary effort;
d) If someone offends me, I quickly forget the offense.
6.They tried to pass you in line?..
a) Capable of throwing such a person out;
b) I swear, but only if others swear;
c) I am silent, although I am indignant;
d) I prefer to retreat, I don’t get into a quarrel.
7.Are you simply “knocked out”?
a) I get upset easily over the most insignificant reasons;
b) I get upset when there are serious reasons for it;
c) I rarely get upset and only for serious reasons;
d) Not much upsets me.
8.Are you “ice” or “fire”?
a) I am hot and quick-tempered;
b) Not very hot-tempered;
c) Rather calm than hot-tempered;
d) A completely calm person.
9.Is it easy for you to tell the truth?
a) I always say what I think, straight to your face;
b) It happens that I can say everything I think;
c) I speak deliberately only after reflection;
d) I will weigh my words more than once before I say anything.

Answers under the letter “a” are scored 1 point, “b” – 2, “c” – 3, “d” – 4 points. Sum up your answers to the questions.
If you received a score of 9–19 points, you are a difficult person to communicate with and sometimes go into conflict not for the sake of business, but “because of principle.” Perhaps, without even admitting it to yourself, you feel satisfaction by giving free rein to your emotions and watching passions flare up around you. Sometimes people say approvingly to your face: “A fighter for the truth,” “Brave, you are not afraid to criticize shortcomings!” But better listen to other sayings: “Save your nerves and the nerves of those around you,” “Don’t boil, otherwise all your energy will turn into steam,” “Your energy, but for peaceful purposes.” Tell yourself honestly: is the useful return from your struggle for justice so great? Your emotions are not helping you in this fight.
If the score is 26–34, then you are unlikely to be a source of conflict. However, few people enjoy communicating with you, since a person who always agrees with everyone on everything is uninteresting. In addition, passivity and the desire to avoid solving problems that arise in the team unwittingly make you an indirect culprit of conflict complications.
And finally, a total of 20–25 points allows us to consider you a completely easy-going, sociable, flexible person, capable of withstanding the aggravation of relationships in a team (including in the family).
However, you should ask yourself whether you were sincere in your answers. Because we try not to see many of our shortcomings. Therefore, check yourself again - slowly, thoughtfully, impartially.

Are you a conflict person?

This test will help you recognize how tolerant you are of others, whether you can neutralize a conflict situation and how restrained you can be in such moments. Select one of the proposed answer options.

1. Do you criticize your superiors for mistakes they have made?

A) never;

B) yes, depending on your personal attitude towards management;

B) always.

2. Do you like to argue with colleagues and friends?

A) if disputes do not spoil relations;

B) only on fundamentally important issues;

B) yes, always.

3. When arguing with children, do you admit your mistakes?

4. Can you intervene in a dispute on public transport?

B) yes, with pleasure;

C) just to defend your point of view.

5. What will you do if someone tries to jump ahead of you in line?

A) you will also go without queue;

B) you will be indignant, but to yourself;

C) express your dissatisfaction.

6. If you were cheated in a restaurant, what would you do?

A) don’t give a tip;

C) create a scandal.

7. You are offered a work plan that seems irrational to you; will you criticize it?

B) depending on the circumstances.

8. Does it anger you if someone doesn’t perform their duties well enough?

A) yes, always;

B) you don’t care;

B) sometimes.

Instructions

Sum up your points.

Test results 12-16 points. you are extremely conflicted person and sometimes you are so aggressive that maintaining friendly relations with you is not at all easy. Among other things, you are quick-tempered over little things and often try to impose your opinion on others. You should change your behavior so as not to be left alone.

6 points or less. You are not a conflict person at all and can easily compromise. It’s quite difficult to piss you off with anything. It’s easy to communicate with you, but sometimes it’s still worth defending your point of view. Be more confident in yourself.

7-11 points. Sometimes it can be difficult to find a common language with you, but you still try not to enter into conflict situations. Sometimes you prefer to be on the sidelines. But if you start an argument, you will defend your point of view to the end, even despite your friendly relations. Do not give in to provocations, be more restrained.

The test allows you to assess the degree of your conflict or tactfulness. Choose one of the three proposed answer options - “a”, “b” or “c”.

Questionnaire

1. Imagine that it starts on public transport

dispute. What are you doing?

a) avoid interfering in a quarrel;

b) you can intervene, take the side of the victim, the one who is right;

c) always intervene and defend your point of view to the end.

2. Do you criticize management at a meeting for mistakes made:

b) yes, but depending on your personal attitude towards him;

c) always criticize for mistakes.

3. Your immediate superior sets out a work plan that seems irrational to you. Would you suggest your plan, which seems better to you:

a) if others support you, then yes;

b) of course, you will support your plan;

c) you are afraid that you may be deprived of your bonus for criticism.

4. Do you like to argue with your colleagues and friends:

a) only with those who are not offended, and when disputes do not spoil your relationship;

b) yes, but only on fundamental, important issues;

c) you argue with everyone and on any occasion.

5. Someone is trying to jump ahead of you in line:

a) considering that you are no worse than him, you will try to bypass the queue;

b) you are indignant, but to yourself;

c) openly express your indignation.

6. Imagine that you are considering a rationalization proposal, an experimental work of your colleague, in which there are bold ideas, but there are also mistakes. You know that your opinion will be decisive. What you will do:

a) speak out about both the positive and negative aspects of this project;

b) highlight the positive aspects of his work and offer to provide the opportunity to continue it;

c) you will criticize her: to be an innovator, you cannot make mistakes.

7. Imagine: your mother-in-law (mother-in-law) constantly tells you about the need for savings and frugality, about your wastefulness, and every now and then she buys expensive things. She wants to know your opinion about her latest purchase. What will you tell her:

a) approve the purchase if she enjoyed it;

b) note that this thing is tasteless;

c) quarrel with her again because of this.

8. You met children who smoke. How do you react:

a) you think: “Why should I ruin my mood because of strangers, poorly behaved mischievous people?”;

b) reprimand them;

c) if it was in a public place, you would reprimand them.

9. In a restaurant you notice that the waiter has shortchanged you:

a) in this case, you do not give him the tip that you would have prepared in advance if he had acted honestly;

b) ask him to count the amount again in front of you;

c) this will be a reason for a scandal.

10. You are in a holiday home. The administrator is engaged in extraneous matters, having fun himself, instead of fulfilling his duties: he does not monitor the cleaning of the room and the variety of the menu. Does this bother you:

a) yes, but even if you express some complaints to him, it is unlikely to change anything;

b) you find a way to complain about him, let him be punished or even fired from his job;

c) you take your dissatisfaction out on junior staff (cleaners, waitresses).

11. You argue with your teenage son and find out he's right. Do you admit your mistake:

b) of course, you admit it;

Summarize

Using the key, calculate the number of points.

Each answer option has its own score.

answer “a” - 4 points;

answer “b” - 2 points;

answer “c” - 0 points.

30 - 44 points. You are tactful. You don’t like conflicts, even if you can smooth them out, you easily avoid critical situations. When you have to get into a dispute, you take into account how this will affect your official position or friendships. You strive to be pleasant to others, but when they need help, you do not always dare to provide it. Don't you think that by doing so you are losing self-respect in the eyes of others?

15 - 29 points. They say about you that you are too principled or even a conflicted person. You persistently stand up for your opinions, regardless of how it affects your work or personal relationships, and you are respected for this.

10 - 14 points. You are looking for reasons for disputes, most of which are unnecessary and petty. Love to criticize, but only when it benefits you. You impose your opinion, even if you are wrong. Will you be offended if you are considered a scandal-monger? Think about whether there is an inferiority complex hidden behind your behavior?

Note. If necessary, the test must be “adapted” to the classroom.

Appendix 2.

Assertiveness test

Typically, assertiveness is understood as naturalness and independence from external influences and assessments, the ability to independently regulate one’s own behavior and be responsible for it. An assertive person is one who is responsible for his own behavior, demonstrates self-respect and respect for others, is positive, listens, understands, and tries to reach a working compromise. This test will help you find out your level of assertiveness.

Instructions: Select “yes” or “no” from the following options.

1. I am annoyed by other people’s mistakes: no;

2. I can remind a friend of my debt: yes, no;

3. From time to time I tell lies: no;

4. I am able to take care of myself: yes no;

5. I happened to ride as a “hare”: no;

6. Competition is better than cooperation: yes no;

7. I often torment myself over trifles: no;

8. I am an independent person and quite decisive: no;

9. I love everyone I know: yes no;

10. I believe in myself, I have enough strength to cope with current problems:

11. Nothing can be done, a person must always be on guard in order to be able to protect his interests: no;

12. I never laugh at indecent jokes: no;

14. I don’t allow anyone to twist me into ropes. I will protest: no;

15. I support every good undertaking: no;

16. I never lie: yes, no;

17. I am a practical person: yes no;

18. The only thing that depresses me is the fact that I might fail: no;

19. I agree with the saying: “Look first of all for a helping hand on your own shoulder”: no;

20. Friends have a great influence on me: yes no

21. I am always right, even if others think otherwise: yes no

22. I agree that it is not victory that is important, but participation: yes no

23. Before I do anything, I’ll think carefully about how others will perceive it: yes, no

24. I never envy anyone: no

Now count the number of positive answers in the following positions:

1, 6, 7, 11, 13, 18, 20, 23 Count A =

2, 4, 8, 10, 14, 17, 19, 22 Count B =

3, 5, 9, 12, 15, 16, 21, 24 Count B =

THE HIGHEST INDICATOR WAS ACHIEVED IN SCORE A: You have an idea of ​​assertiveness, but you don’t use it much in life. You often feel dissatisfied with yourself and others.

HIGHEST SCORE ACHIEVED IN SCORE B: You are on the right track and can master assertiveness very well. In principle, you are already able to act in the right direction. At times, your attempts to act assertively result in aggressiveness. But it doesn't matter. What student hasn't gotten himself into trouble?

HIGHEST SCORE ACHIEVED IN COUNT B: Despite the results of the previous two calculations, you have a good chance of mastering assertiveness. In short, you have formed an opinion about yourself and your behavior, you evaluate yourself realistically, and this is a good basis for acquiring any skill necessary when contacting others.

LEAST SCORE ACHIEVED IN SCORE A: It is not a tragedy that you fail to take advantage of many of the chances that life gives you. It is important to learn to live in harmony with yourself and know what needs to be done.

LOWEST Score ACHIEVED IN ACCOUNT B: Assertiveness can be learned. As S. Lek said: “Training is everything, even cauliflower is just a well-trained white cabbage.”

LEAST INDICATOR ACHIEVED IN SCORE B: Now this is a problem. You overestimate yourself and are not entirely sincere. It's not so much about self-deception, but about seeing yourself in a better light. It would be a good idea to reflect on yourself.

Appendix 3.